Stibo Systems - The Master Data Management Company
Stibo Systems - The Master Data Management Company
Customer Experiences
THE DATA TRANSPARENCY ADVANTAGE

Deliver Exceptional Experiences with Master Data Management

Leverage trustworthy, transparent data to fuel superior customer, product and brand experiences that drive business growth.
Delivering Exceptional Customer Experiences with master data management

Drive engaging, personalized experiences that keep customers and partners coming back for more.

Experience, it is said, is the new brand. Whatever kind you seek to offer – a superior customer, product, brand or digital experience – your ability to deliver it depends on access to, accurate, trustworthy data.

By eliminating silos and seamlessly integrating data from across disparate systems, applications and sources, Stibo Systems MDM enables businesses to ensure the level of data quality and consistency needed to meet and exceed constantly escalating customer and business demands.

Today, the ability to address these rising expectations, while ensuring a consistent, positive experience across all channels, markets and touchpoints, is not just “nice to have.” It’s a necessity.

Our unique multidomain platform enables businesses to meet that need, and more. By combining data from multiple domains – product, customer, location, supplier, etc. – we enable them to deliver incremental value through data transparency. From an experience standpoint, it’s almost an unfair advantage.

 
How Master Data Management Can Help Marketing Leaders Like You.

Marketers often struggle to deliver against constantly changing customer demands. A common challenge is outdated customer and product information. This prevents the delivery of an engaging, personalized customer experience (CX).


Watch the Video
How Master Data Management Can Help Marketing Leaders Like You creating an exceptional customer experience
 

Better experiences start with better data.

Ensuring trustworthy data with master data management supports the delivery of great experiences in multiple ways:

Improves satisfaction and loyalty Improves satisfaction and loyalty

Build strong relationships with customers and partners by giving them trusted information to fuel confident decisions

Enables customer centricity Enables customer centricity

Improve the value of marketing, sales and customer retention by acquiring, cleansing, enriching and sharing accurate data

Ensures relationship integrity Ensures relationship integrity

Enhance personalization strategies by better understanding and leveraging complex data hierarchies and relationships

Drives revenue and growth Drives revenue and growth

Improve upsell and cross-sell with accurate product and customer data and increase the quality of leads delivered to sales teams

Creates data transparency Creates data transparency

Empower customers and partners with managed visibility into product attributes and data to address their evolving interests

Delivers consistency everywhere Delivers consistency everywhere

Provide consistent, engaging and localized content to support omnichannel experiences and engage global markets

Learn more about enabling superior experiences with master data management.

Product Master Data Management The ultimate customer experience begins with product data. Learn how to achieve it by moving beyond product information management (PIM) with Stibo Systems Product MDM. Get the Solution Sheet
Why Customer Experience Is the New Competitive Edge and How Customer MDM Can Help Businesses must build exceptional experiences to be relevant. Learn about the advantages of accurate customer data and master data management. Get the White Paper
The Next Era of Hyper-Personalization Learn how Customer MDM helps you create a hyper-connected, hyper-personalized experience that customers crave and businesses need. Get the Brochure
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Optimizing customer, product and brand experience to drive better business outcomes.

Personalization requires massive amounts of data. MDM empowers you to deliver it.

Success in virtually any industry today demands an increasing degree of personalization, especially consumer-facing markets, where creating tailored, one-on-one relationships is the norm. Yet, delivering it is not always as easy as some may believe.

Personalization requires massive amounts of data - MDM ensures an exceptional customer experience
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Empowering customers through data transparency, from source to final sale.

Rapidly evolving consumer expectations are changing the nature of relationships between brands and their customers, and their business ecosystem partners, as well. People seek access to more information about the products they purchase, and who they buy them from. The ability to address this demand will factor heavily into who wins customer favor, and who does not.

Empowering customers through data transparency
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The experience is essential at every level of the value chain.

While businesses across every industry become increasingly digital, the ability to foster strong relationships through positive, data-driven experiences becomes increasingly important. And not just with the end customer, but rather, across every level of the enterprise business ecosystem.

The customer experience is essential at every level of the value chain.
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Find out more about leveraging the power of MDM.

How CMOs Can Deliver Data-Driven Marketing with a Unified Customer View Discover how a complete customer view delivers better business outcomes. Get the Brief
Connecting Siloed Data with MDM: Taking control of data to win Siloed, disconnected systems are a major obstacle to digital business success. MDM brings accurate, up-to-date information together to drive business value. Siloed data, your time is up. Get the Ebook
CRM is Not Customer MDM “Why do we need customer MDM when we already have CRM in broad use across the company? Doesn’t CRM do all that already?” The short answer is “No”. Take customer relationships to the next level by combining CRM with Customer MDM. Get the Brief
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Empower data transparency with master data management to operate with speed in any industry.

CPG

Onboard product data and content quickly and accurately to provide a consistent experience across all channels. Then combine accurate, updated product, customer and location data across the entire business ecosystem to deliver the best experience possible. Learn more about delivering data-driven experiences in CPG.

Life Sciences

Strengthen relationships with customers and business partners by making sure data is accurate, up-to-date and fit for purpose. This includes ensuring compliance with evolving industry standards and ethical and regulatory requirements. Learn more about ensuring superior experiences in life sciences.

Retail

Give tech savvy consumers the customer-centric, personalized experience they expect by getting them the right product, at the right place, at the right time. Empower them to compare products and access information they consider important to make an informed purchase. Learn more about the role of trusted data to the retail experience.

Telecom

Launch new customer-centric products and services based on actionable, accurate and trusted information about your customers and products. Drive customer satisfaction through governance and by maintaining privacy and consent for personal data and preferences. Learn more about superior experiences in telecom.

 
SUCCESS STORIES

Delivering exceptional experiences through better data management.

Oriental Trading Company Success Story How an industry-leading retailer moved the management of product information from IT to the business side. Read the Success Story SRAM Success Story SRAM supplies high-end cycling components to cycle manufacturers, by now offering most of the components needed to complete any bike. Read the Success Story Peak Performance Success Story Full speed ahead on digitalization and great customer experiences based on MDM. Read the Success Story
 
LET’S START CREATING A MORE TRANSPARENT WORLD Empower data transparency through MDM. At Stibo Systems, our mission is to create the world’s most versatile master data management solutions, built to enable businesses to optimize their business, environmental and social performance. Connect with us today to start your journey to creating better business and a better world.
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