Today’s tech-savvy customer demands exceptional retail experiences, whether shopping online, in-store or from their mobile device. This means retailers, wholesalers and department stores around the globe must adapt to a customer-first mindset.
To give customers the personalization they demand, you need reliable data and a single, unified view of the customer.
Without it, you run the risk of fragmented records that create an inaccurate or duplicate view, and worse, alienate your buyers.
Stibo Systems’ Master Data Management (MDM) solution is built for retailers and helps you achieve strategic outcomes by creating a central repository of clean, accurate and consistent operational data about your products, customers, suppliers and more.
After a very in-depth vetting process we decided to use Stibo/STEP in 2014. Our implementation had it's challenges like any, but it was mostly due to requirement gathering (surprises) on our end. The core Stibo team was outstanding and we still stay in contact to this day. We've since completed two upgrades and those went swimmingly well. We continue to grow with the application – started as a PIM and slowly venturing into MDM."– Knowledge Specialist in the Retail Industry, submitted April 15, 2020
Loyalty has become a complex, multifaceted paradigm in the new world of omnichannel commerce. What does it mean to the consumer and what are the factors driving it? How does data empower loyalty and how does master data management support it? Watch the webinar to understand more about solving the customer loyalty challenge.
Today’s consumers want a consistent, smooth experience, whether they’re browsing your ecommerce site, shopping in-store or contacting your customer service representatives.
With constantly changing customer tastes and increased pressures to take products to market faster, efficiently managing products from ideation to commercialization is critical. Product lifecycle management (PLM) complements your MDM implementation and enhances the way you design, develop and launch your private label offerings. With the PLM solution you can:
Implementing Stibo Systems’ Product Master Data Management solution to track product master data has enabled bol.com to stay competitive and increase sales."Menno Vis IT Director Retail Platform
The market for alternative financial service providers - i.e., not traditional banks and insurance companies - is expanding. Now is the right time for retailers to develop opportunities to engage with their customers by building their own financial products and services.