Explore Stibo Systems with AI
Business Partner Data Cloud
Take charge of your business partner data with a unified customer view. Merge, cleanse and synchronize your customer and partner accounts across touchpoints for easier teamwork and better results.
Business customers and accounts, intermediaries, referrers — your network of business partners is vast. And the data that describes each partner is likely siloed across ERP, CRM, finance and other core systems. What’s more, each data silo captures different data attributes, limiting your ability to manage partner relationships effectively and make confident, cross-functional decisions.
With Business Partner Data Cloud you get a single, unified 360-degree view of each business partner that’s consolidated, deduplicated and governed — ready to serve as the foundation for stronger, more profitable partnerships.
Single Customer View is a foundational cloud service within Business Partner Experience Data Cloud that provides a complete picture of every business you work with — going beyond what a typical customer data platform offers to handle the true complexity of B2B relationships. No more piecing together partner data from different sources and systems. Just consistent, trusted data, right where you need it.
Everything you need to build and maintain a single, trusted view of your business partners — complete customer profiles, accurate hierarchies, multiple contacts, relationship mapping — all in one place.
Single Customer View pulls data together from your ERP, CRM and other systems into one consolidated record for each business partner. Using identity resolution, it removes duplicates, intelligently merges records, resolve inconsistencies and standardizes formats — so teams can rely on accurate, consistent partner data with key identifiers like contacts, phone numbers and company details.
This means a 360-degree view of each partner, including subsidiaries, branches, hierarchies and key contacts. You can incorporate first-party business data and relevant commercial and demographic attributes to understand your partners, their structures, and their relationships over time. This trusted, governed foundation improves customer relationship management and allows for more consistent, effective partner interactions across the organization.
Take advantage of the Business Partner Data Cloud initial configurations to fasttrack your deployment. Preconfigured B2B data models and workflows get you off to a quick start, and they remain flexible enough to handle complex use cases and functions as your business needs evolve.
Define custom attributes and relationships, and structure the model to match your organization. A flexible model accurately represents your business partner relationships in a way that makes sense for you and can be adapted over time to support your connected applications.
Connect your data to and from various sources, such as your ERP, CRM and other systems, to prevent siloed data and maintain a reliable single customer view. By continuously synchronizing and standardizing data across sources, Business Partner Data Cloud helps ensure consistency wherever partner data is used.
With an open integration framework, teams can share trusted business partner data across your entire tech stack—supporting CRM, analytics, and operational systems with accurate, governed master data.
Your business needs accurate partner information to succeed. Business Partner Data Cloud actively monitors your data quality in real time, automatically detecting and flagging issues as they arise.
Set custom validation rules that matter to your business, track where your data comes from and give your team the chance to fix problems as quickly as possible. You'll actually know whether your partner data is accurate, not just hope it is.
Find and fix duplicate partner records across your entire organization. Advanced algorithms spot matching records automatically, while AI helps identify less-obvious duplicates that are easy to miss.
When matches are found, the system combines them intelligently, preserving the most current and accurate details. Machine learning helps your data stewards review ambiguous matches, giving you complete control while reducing the manual work involved.
Better customer engagement. Smarter marketing strategies. Deeper insight into your partners' needs. None of it is possible without unified data. It's time to give your team the clarity that only Single Customer View can provide.