Business customers and accounts, intermediaries, referrers... you have a vast network of business partners. And information about each partner is inconsistent and spread out across your ERP, CRM, finance and other systems, each capturing different details.
But with Business Partner Data Cloud you can have a single, unified 360-degree view of your business partners that a modern B2B organization needs – all accounts consolidated and deduplicated. The ultimate foundation for profitable partnerships.
Access all their information in one place. Single Customer View consolidates data from your ERP, CRM and other systems. It identifies, merges and deduplicates, resolves inconsistencies, standardizes formats and creates a single, reliable record for each business partner.
You gain a 360-degree view of your partners, including their subsidiaries, branches, hierarchies and key contacts. Understand your partners' needs at a deeper level and manage relationships effectively.
Synchronize this information with your enterprise applications to ensure everyone in your organization works with the same trustworthy information.
Take advantage of the Business Partner Data Cloud initial configurations to fast track your deployment. Ready packaged B2B Data models and workflows get you off to quick start. Configurable and flexible enough to meet complex needs, adapt it to your specific requirements.
Define custom attributes and relationships, and structure the model to match your organization. A flexible model accurately represents your business partner relationships in a way that makes sense for you and can be remodeled to fit connected applications.
Connect your data to and from various sources, such as your ERP, CRM and other systems. Integrate data in real-time to keep your single customer view up-to-date. Transform and map data to ensure consistency. Our open integration framework gives you access to all the system and data files in your technology ecosystem.
Your business needs accurate partner information to succeed. Business Partner Data Cloud actively monitors your data quality in real-time, automatically detecting and flagging issues as they arise.
Set custom validation rules that matter to your business, track where data comes from and empower your team to fix problems quickly. You'll actually know your partner data is accurate, not just hope it is.
Find and fix duplicate partner records across your entire organization. Advanced algorithms spot matching records automatically, while AI helps identify less obvious duplicates.
When matches are found, the system combines them intelligently, preserving the most current and accurate details. Machine learning helps your data stewards review ambiguous matches, giving you complete control while reducing manual work.