Stibo Systems’ Multidomain MDM solution connects, manages and shares data from multiple internal and external sources to provide a foundation of high-quality data.
Enriched and validated master data can then be shared back from the MDM to business systems ensuring their performance and reliability.
The Multidomain MDM platform consolidates master data from across domains into a single source of truth that you can leverage to improve business processes and customer-facing channels.
It seamlessly integrates information across the enterprise, applications and systems to provide complete and consistent data accuracy and visibility spanning customers, products, locations and more.
This capability significantly expands the benefits beyond what traditional MDM or PIM solutions can approach. It also enables the creation of a centralized Digital Business Hub that collects data once to drive superior business decisions and outcomes across the enterprise.
Managing hundreds, thousands or even millions of products is challenging.
Information is complex, has many dependencies and can often be found in countless spreadsheets and disparate systems, leaving you with duplicate and inaccurate information.
Multidomain MDM solution allows you to:
By 2020, “CX” will overtake product and price as your most important differentiator. Customers demand personalized, consistent and relevant experiences regardless of how they interact with your company.
The solution makes it easy to link customer records to other data domains – such as product and location information – so you can create experiences your customers will love.
Stibo Systems' MDM solution enables you to build a complete view of your customers by synchronizing systems across the enterprise to create a “golden” customer profile. Whether you want to execute an omnichannel brand strategy, deliver personalized products at scale or build targeted marketing campaigns, Stibo Systems’ MDM can:
You need to understand and collaborate with your supply chain. However, relevant supplier information is often spread out across systems and departments, leading to inefficiencies in supplier onboarding, communication and management.
If you want to analyze the geographic shopping habits of your customers, gain a deeper understanding of warehouse locations or effectively manage numerous physical stores, then location data is a valuable addition to your enterprise master data initiative.
Connecting your location data to other data domains will help you:
Party data is much more than customers; it can be your providers or partners, it can be organizations as well as individuals, and they might even have relationships that can complicate the view.
Using a multidomain master data management solution ensures the highest quality of party data because it connects and integrates different data sources, of which your CRM system is just one.
Other sources can be rating institutes and even social media. Identifying relationships between parties can also be valuable for identifying and creating cross-sell opportunities.
Reference data determines allowed values for fields such as country, currency and conversions. Keeping these values up-to-date is critical since they affect key business decisions, impact the performance of your systems and are needed to meet regulatory compliance.
Managing asset data using disparate systems across departments can be cumbersome and a source of poor-quality data.
With the Internet of Things (IoT), assets become connected and generate data. Multidomain master data management enables you to leverage that data and turn it into business value.
MDM integrates asset data from multiple systems and enables you to efficiently search and manage your asset collection.
It also helps by de-duping and consolidating asset data, providing full visibility that includes location, status, usage and accountable user.
Having all your asset data in one place allows you to:
With a single, 360° employee profile you can:
It therefore needs to be trustworthy and available for other business systems. Keeping it siloed in ERP undermines data quality and efficiency.
Using MDM as the centralized connector for master ledger data ensures this business-critical data is up-to-date, consolidated and available to all who need it.
Using different implementation styles, MDM confirms and links business-critical data by connecting ERP with other systems. In a consolidating implementation style, MDM gathers and synchronizes ledger data created in ERP, providing a “golden record” of trusted information.
In the centralized implementation style, data can also be created in MDM and pushed to ERP. In either case, MDM takes the role as the single source of truth.
Following are two ledger data use cases:
Use case 1: A product is created with a unique ID in ERP. In MDM, the product data is enriched with additional information and digital assets. This enhanced information then flows back into ERP where it can be used for invoicing.
Use case 2: In order to check the accuracy of the invoicing and delivery address, MDM matches customer data in ERP with information from CRM and an external source like Loqate.
The solution is fully scalable for both the number of domains as well as the volume of data records and attributes.