Your customer data is probably scattered across many systems and business units. Your CRM, ERP, marketing automation tools and more. This creates data silos, leading to inconsistencies, errors and a fragmented view of your customers.
It also makes it harder for teams to collaborate and share information effectively. But there's a better way. Customer Data Synchronization helps you break down those silos and create a single source of truth for your customer data.
Connect and synchronize your customer data across all systems, creating a single source of truth for your whole organization.
Customer Experience Data Cloud seamlessly integrates with your CRMs, ERPs, marketing automation tools and other applications. This ensures that everyone has access to the same accurate and up-to-date information.
You remove the frustration of data silos and improve collaboration. In other words, you make your organization more efficient and connected with everyone working with the same data.
Keep your data consistent across all your systems with a bi-directional data flow. With Customer Experience Data Cloud, your data flows seamlessly between different applications. Any changes you made in one system are automatically reflected in others.
Your organization makes better decisions and operates more efficiently when you avoid inconsistencies and errors, and everyone has the same, trustworthy data.
Keep your data up to date in real time with automatic synchronization. Change something in one system and it is immediately reflected in all connected systems, ensuring that everyone has access to the latest information.
Without delays and with maximum responsiveness, your organization can react quickly to changing customer needs and market conditions.
Data governance becomes easier and smoother when handled in a single place that also has the tools for it. Customer Experience Data Cloud is your central hub for managing data quality rules, access controls and compliance policies across your entire organization.
This takes many of the headaches out of data management and compliance, and you and your organization will always know that your data is managed responsibly and securely.
Connect and synchronize data from various sources, regardless of format or integration method. Customer Experience Data Cloud supports a wide range of data formats and integration methods, including APIs, batch processing and real-time streaming.
In other words: No matter where your customer data comes from or how it is structured, you can always easily integrate it.
Synchronize your data on your own schedule. Choose from real-time synchronization, scheduled batch updates, or perhaps event-triggered updates – whatever best matches your specific business needs.
With this flexibility, you have complete control over your data synchronization process, so you can ensure that your data is always up to date and readily available.