People-centric support

Customer success in applying master data management is at our core, so you can reach our experienced support professionals 24/7/365.

SaaS status page

We measure our success by the success of our customers, so expect nothing but the best from our support services.

Stibo Systems remains exclusively focused on what we have been doing for more than four decades – helping customers master their data.

It’s why our team of experienced data experts excel at delivering excellent support services. Placed in different time zones, they are ready to support you 24 hours a day, seven days a week. No exceptions.

Working with a wide range of clients who face unique business challenges, we know that needs vary. That’s why we have developed a number of support tier packages for you to choose from.

In addition to our support packages, you can also choose from a range of other service offerings, such as Oracle database administration, system health checks and infrastructure landscape reviews.

Support service benefits

Dedicated professionals

Our supporters are MDM experts with the right experience to help you solve your MDM issue

Anywhere, anytime

We’re on standby for you 24 hours a day, seven days a week

Support packages that fit you

Business needs vary, so we offer a selection of support tier packages

Added services

Need Oracle database administration, health checks or something else? We’ve got you covered

STIBO SYSTEMS

Online community

You have questions. The Stibo Systems’ Community has the answers. Enter the conversation by joining this dynamic, customer-centric forum where you can collaborate with Stibo Systems’ users representing a diverse array of industries, regions and organizations.

Learn more about the Community

SaaS status page

Customers on a Stibo Systems SaaS solution can get access to the status page and subscribe to updates regarding performance, planned maintenance and issues.

Visit SaaS status page

Need help?

Have a technical question or need assistance with your Stibo Systems solution? Get in touch with our support team for help.

Email our support team