Explore Stibo Systems with AI
Industry Sheet · Retail
To thrive in this environment, retailers need agility, real-time insights, and a foundation of trusted, connected data. Without it, fragmented systems and disconnected processes make it difficult to deliver consistent experiences, respond to market shifts or scale AI initiatives responsibly.
Stibo Systems brings decades of experience unifying and governing data not only for leading retailers, but also across industries such as consumer packaged goods (CPG), distribution, and manufacturing. This enterprise-wide perspective ensures retailers benefit from practices that have been tested on a global scale, while addressing the unique demands of their own industry.
Whether you’re a grocery, big-box, or specialty retailer or a global leader in health, beauty, or apparel, our trusted intelligence platform and powerful multidomain master data management (MDM) solutions can help you deliver on the following strategic priorities.
María Isabel Rodríguez Bocanegra Assistant Manager Commercial Operations, Sodimac Colombia
Enhance the customer experience with enriched, consistent product and location data across all channels. STEP’s centralized data governance improves product findability, ensuring consistency across every channel, from your ecommerce site to AI shopping assistants.
Rich, structured product attributes improve traditional search and navigation, while enabling AI agents to deliver accurate, relevant recommendations. This matters more than ever as shoppers are shifting from search engines to AI overviews and tools like ChatGPT to discover products. Flexible, well-governed data enables you to deliver trusted product stories that drive conversion and loyalty across the entire customer journey.
Product onboarding, enrichment, and global/local classification
Product and private label information management
Assortment management
Store data management
Enhanced content management
Chief Marketing Officer and Marketing Leaders: Higher conversion rates and stronger brand storytelling
Ecommerce Leaders: Seamless omnichannel experiences, improved product findability, and reduced cart abandonment
Chief Merchandising Officer and VP of Merchandising: Increased sales and profitability through optimized product selection
Chief Marketing Officer and Marketing Leaders: Better AI-driven personalization, segmentation and campaign ROI
Customer Experience Teams: Seamless, tailored omnichannel experiences that build loyalty
Chief Data Officer and IT Leaders: Unified, accurate customer views that ensure compliance
Create a unified, accurate view of your customers by centralizing and enriching data with STEP. With a trusted, single source of truth, you can enhance personalization, improve segmentation, and fuel AI-driven analytics to optimize marketing, inventory, and customer strategies.
Customer 360 view
Customer onboarding and profiling
Data privacy localization
Consent and preference management
Centralize supplier, product, and logistics data with STEP to increase visibility, strengthen collaboration, and accelerate supplier onboarding. With connected, governed data, retailers can reduce risk, ensure compliance, and drive sustainable sourcing practices.
Supplier onboarding and performance management
Supplier, product, and location sustainability data management
Ingredients and raw materials onboarding for private label
Localized compliance
Supplier pool and risk management
Chief Supply Chain Officer and Operations Executives: Faster onboarding, greater agility and improved collaboration
Compliance and Sustainability Managers: Reduced compliance risk and simplified ESG reporting
Procurement Leaders: Fewer supplier-related disruptions and improved sourcing resilience
Chief Merchandising Officer and Merchandising Leaders: Optimized assortments and faster launches
Category Managers: Improved category performance and visibility
Inventory and Planning Teams: Fewer stock imbalances and greater profitability
Eliminate inefficiencies, reduce data silos, and automate processes by centralizing and governing high-quality product, supplier and location data with STEP. This reduces costs and accelerates time to market while improving the team’s productivity and decision-making across the business.
Product and private label information management
Product onboarding and global/local classification
Assortment management
Asset, employee, and location management
Intelligent workflows supporting merchandise processes
AI capabilities to identify data errors, inconsistencies, and duplicates
Reporting and system visibility
ERP integration, legacy data extension, and unified data repositories
AI is only as good as the data that fuels it. STEP ensures retail organizations can trust their AI initiatives by providing high-quality, connected data across all domains, making AI explainable, compliant, and scalable.
With a reliable data foundation, teams can confidently optimize pricing, product recommendations, forecasting, and personalization. Model Context Protocol (MCP) takes it a step further by connecting large language models (LLMs) and AI agents to enterprise tools and data, providing a foundation for the next generation of agentic AI.
AI-ready, governed data integration
DaaS MCP
Microsoft Fabric integration to make data available across Microsoft ecosystem
Chief Technology Officer and Data Science Leaders: Structured AI-ready data to accelerate innovation
Marketing and Digital Ecommerce Teams: Faster time to insights and personalization at scale
Business Intelligence and Analytics Teams: Improved accuracy and decision-making with governed data
Jeff Sutton Chief Technology Officer and Head of Transformation,
OfficeMax NZ
With a proven track record of enabling trustworthy data, Stibo Systems empowers retailers to innovate, grow, and lead in a competitive market. Our cloud-native SaaS platform is highly flexible, scalable, and designed to integrate seamlessly with existing tech stacks.
Trusted by leading global retailers — and proven across CPG, distribution and manufacturing — Stibo Systems combines industry-specific expertise with the flexibility of a platform built for the world’s most data-driven enterprises.
Learn how Stibo Systems helps leading retailers deliver higher-converting customer experiences.
Stibo Systems Headquarters