SUPPORT IS CLOSE BY
Once you have invested in a data management solution, it is important that you're provided with reliable support to help you meet your business goals
Our singular focus on business-driven data management solutions allows us to recruit and train our support staff to a very high degree of excellence. Our dedicated team consists of experienced professionals from around the world who possess a wealth of business and technical knowledge.
Regardless where and when you need help, we'll always be there for you. Our global support organization is available 24 hours a day, seven days a week, using the 'follow-the-sun' principle.
Working with a wide range of clients who face unique business challenges, we appreciate that needs vary. That’s why we have developed several support tier packages that are available to you.
In addition to our support packages, you can also choose from a range of other service offerings, such as Oracle database administration, system health checks and infrastructure landscape reviews.