Travel & Hospitality
You work diligently to provide customers with accurate, consistent and persuasive information, since incorrect or out-of-date details can significantly impact your profitability and customer experience.
Stibo Systems helps travel and hospitality businesses increase profit and customer loyalty by centralising all their information such as supplier, brand, location data, and recipe and ingredient information, then synchronising it across multiple touchpoints.
Today’s digitally savvy consumers want access to consistent information whether they’re browsing your website via laptop or mobile, visiting your physical location, or interacting with your customer service representatives. The STEP platform enables:
STEP allows you to ensure quality and consistency across multiple franchises, brands and restaurant locations by centralising your food information. It enables you to trace ingredients from their raw origins to your customers’ plate while ensuring compliance measures are being met.
The solution also helps you introduce new recipes and menu items faster by applying automation and structure to your processes.
Your business demands a high level of visual appeal to generate sales. The STEP platform includes a digital asset management solution to help you easily manage and update your most valuable selling tools, including:
STEP enables you to structure and link all your data and assets, allowing you to easily create appealing travel packages, vacation options and excursion bundles. The solution then seamlessly makes that information available to your customer-facing web, print and social channels, enabling nearly endless up-sell and cross-sell opportunities.
A repository for all product information eliminates costly process inefficiencies and reduces the amount of time your employees spend gathering and updating data.
STEP will also help you incur fewer compensation payments due to incorrect information on your website or collateral production errors.
The UK’s leading pub chain, Mitchells & Butlers, improved time-to-market and product information accuracy by implementing STEP to manage their retail products and menus.GET THE SUCCESS STORY